TECHNOLOGY EXPERTS COMPUTER SERVICES
We deliver technology simply and affordably

HOME > FINE PRINT > Warranty

Read TECS warranty

Policies
All material goods supplied by Technology Experts including but not limited to software, computer systems, components, printers, monitors and all categories of products remain the property of Technology Experts Computer Services until payment in full for such material goods has been received, and cleared by the financial institution employed by Technology Experts Computer Services.

Payment is to be made by CASH or CHECK. CREDIT CARDS ARE NOT ACCCEPTED AT THIS TIME. Please make checks payable to Technology Experts Computer Services. Returned checks are subject to a $25.00 processing fee.

ALL SALES ARE FINAL. Technology Experts Computer Services does not give refunds. Exchanges for same product will be made for defective products.

During the warranty period, defective products are repaired or replaced with functionally equivalent or better products as determined by Technology Experts Computer Services.

Personal computers can be very complicated devices and involve the interaction of electrical components and software. Technology Experts Computer Services does not guarantee compatibility with hardware or software not supplied and tested as compatible by Technology Experts Computer Services. Integration services are available at additional cost.

Technology Experts Computer Services is not responsible for lost data. Backup your hard drive before service starts. Best effort data backup/migration is available for additional cost. Please see your Technology Experts sales associate for pricing.

Revised 12/18/2002
Top

Warranty
Technology Experts provides a one-year parts and labor warranty on all new computer systems. A minimum system is defined as case, power supply, system board, CPU, memory, floppy drive, hard drive, video card, keyboard, and mouse purchased as new components from and assembled by Technology Experts Computer Services. Additional new parts purchased from and installed by Technology Experts at the time of system purchase are also covered by the one year warranty. Labor and parts required to correct warranty related issues caused by the installation of hardware/software installed by customer deemed by Technology Experts Computer Services to have caused the issue will be billed to customer at current labor and parts prices.

Technology Experts Computer Services provides a 90 day parts and labor warranty on all used/demo computer systems. A minimum system is defined as case, power supply, system board, CPU, memory, floppy drive, hard drive, video card, keyboard, and mouse purchased as used/demo components from and assembled by Technology Experts Computer Services. Additional used parts purchased from and installed by Technology Experts Computer Services at the time of system purchase are also covered by the one year warranty. Labor and parts required to correct warranty related issues caused by the installation of hardware/software installed by customer deemed by Technology Experts Computer Services to have caused the issue will be billed to customer at current labor and parts prices. Used/Demo systems are constructed by Technology Experts Computer Services and contain used/demo and new parts. New parts may have additional warranty beyond the basic 90-day system warranty

Technology Experts Computer Services has a very simple repair guarantee. If we don't fix it you don't pay. There is no charge for carry in service on a problem that Technology Experts diagnosis and cannot resolve. Completed repairs are guaranteed for 90 days on labor, one year on new parts purchased from and installed by Technology Experts Computer Services, and 90 days on used parts purchased from and installed by Technology Experts Computer Services. Please see a Technology Experts Computer Services representative for further repair policy details.

Technology Experts Computer Services sells components and software on a request basis. Parts warranties are those offered by the manufacture and vary from components to component. There is generally a 30-day swap out warranty on defective parts offered by the suppliers Technology Experts Computer Services uses and this warranty is passed onto the purchaser. All original parts, documentation and packaging must be returned for warranty service. Please see your Technology Experts Computer Services representative for details.

Revised 12/18/2002
Top